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Banking jobs-Operations Analyst – NPP Ops-Commonwealth Bank

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Banking jobs-Operations Analyst – NPP Ops-Commonwealth Bank

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At CommBank, we never lose sight of the role we play in other people’s financial well-being.

Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations.

Each of us globally is dedicated to offering outstanding service, excellent advice, and intuitive solutions to help our customers manage their finances in the ways they want to.

Regardless of where you work within our organization, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Banking jobs-Operations Analyst – NPP Ops-Commonwealth Bank

our responsibilities

You will be expected to perform the following tasks in a manner consistent with CBA’s Values and People Capabilities.

  • Monitoring critical systems, and escalating where appropriate.
  • Complying with Service Level Agreement standards for delivery and adhering to all policy and procedures.
  • Rectification of failed Pay IDs including action of Exceptions / Alert cases, process payment returns and manage technical issues.
  • Review and action of various payment related reports generated out of NPP Platform.
  • Performing additional tasks as directed by the Manager to achieve team goals and objectives.
  • Ensure that you comply with the Group’s Health and Safety policy and all other internal Group policies and procedures, and any relevant external legislative requirements.

Banking jobs-Operations Analyst – NPP Ops-Commonwealth Bank

our responsibilities

Your experience

·         Experience and practical knowledge of payment processing operations

·        Basic understanding of  payment systems gained in a similar operational role

·         Experience and practical knowledge of payment investigations

·         Understanding of the end-to-end payment flow process.

Banking jobs-Operations Analyst – NPP Ops-Commonwealth Bank

our responsibilities

Your qualifications

·         Practical knowledge of payments processing

·         Minimum 2 years’ experience in a related operational role within the financial services industry

·         Strong analytical and problem solving skills

·         Possess a service based mindset with strong customer focus.

·         Excellent Communication standard

Highly motivated, result driven, team and customer focused

If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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To apply for this job please visit cba.wd3.myworkdayjobs.com.

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